Any item ordered from studyupindia.com cannot be returned. It is only possible to exchange the item as per the above Exchange/Replacement Policy. Books cannot be exchanged.

Please don’t accept any Open/Torned package at the time of Delivery. You can raise the query regarding the same at studyupindia.com/contact/

In only such cases as given above, we will replace the item at no extra cost, provided that the request for replacement / return of item is made within the stipulated time-frame as given below. No returns or replacements will be allowed after the order is processed, except for the reasons given above.

To get a replacement, email us your Order Number and the Reason for returning. Only after receiving our confirmation for the return, you are requested to send the item back to us. We will then arrange for the replacement of the item through our logistics partner. We shall not be responsible for any items sent to us for return / replacement without our confirmation. The email address for all such communication is support@studyupindia.com

All taxes – VAT for products and service charges for deliveries and services are included in the rates mentioned. You can also see taxes paid in your invoice.